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  1. Configuration
  2. Full Specs
  3. FAQ

Display

18.4" 1920x1080 Full HD LED-Backlit Display

Processor

Intel Core 2 Duo P8700 (2.53GHz, 3MB)
Intel Core 2 Duo P8800 (2.66GHz, 3MB)
[+ $55 ]
Intel Core 2 Duo T9600 (2.8GHz, 6MB)
[+ $130 ]
Intel Core 2 Duo P9700 (2.8GHz, 6MB)
[+ $160 ]
Intel Core 2 Duo T9900 (3.06GHz, 6MB)
[+ $355 ]
Intel Core 2 Quad Q9000 (2.0GHz, 6MB)
[+ $165 ]
Intel Core 2 Quad QX9300 (2.53GHz, 6MB)
[+ $910 ]

Memory

2GB DDR3 1333MHz dual channel (1 x 2GB)
4GB DDR3 1333MHz dual channel (2 x 2GB)
[+ $50 ]
6GB DDR3 1333MHz dual channel (2 x 3GB)
[+ $345 ]
8GB DDR3 1333MHz dual channel (2 x 4GB)
[+ $635 ]

Video Card

2 x nVidia GTX 280M DDR3 in SLi (2 x 1GB)

Disk Drive

Dual Layer DVD +/-R/RW Drive
2X Blu-ray Read/8X DVDRW Super Multi Combo Drive
[+ $165 ]

Hard Drive

250GB 5400RPM Serial-ATA (8MB cache)
250GB 7200RPM Serial-ATA (16MB cache)
[+ $20 ]
320GB 5400RPM Serial-ATA (8MB cache)
[+ $20 ]
320GB 7200RPM Serial-ATA (16MB cache)
[+ $35 ]
500GB 5400RPM Serial-ATA (8MB cache)
[+ $50 ]
500GB 7200RPM Serial-ATA (16MB cache)
[+ $85 ]
80GB Intel X25-M Solid State Drive
[+ $240 ]
160GB Intel X25-M Solid State Drive
[+ $480 ]

Second Hard Drive

No Thanks
250GB 5400RPM Serial-ATA (8MB cache)
[+ $60 ]
250GB 7200RPM Serial-ATA (16MB cache)
[+ $70 ]
320GB 5400RPM Serial-ATA (8MB cache)
[+ $70 ]
320GB 7200RPM Serial-ATA (16MB cache)
[+ $80 ]
500GB 5400RPM Serial-ATA (8MB cache)
[+ $95 ]
500GB 7200RPM Serial-ATA (16MB cache)
[+ $135 ]
80GB Intel X25-M Solid State Drive
[+ $290 ]
160GB Intel X25-M Solid State Drive
[+ $525 ]

Third Hard Drive

No Thanks
250GB 5400RPM Serial-ATA (8MB cache)
[+ $60 ]
250GB 7200RPM Serial-ATA (16MB cache)
[+ $70 ]
320GB 5400RPM Serial-ATA (8MB cache)
[+ $70 ]
320GB 7200RPM Serial-ATA (16MB cache)
[+ $80 ]
500GB 5400RPM Serial-ATA (8MB cache)
[+ $95 ]
500GB 7200RPM Serial-ATA (16MB cache)
[+ $135 ]
80GB Intel X25-M Solid State Drive
[+ $290 ]
160GB Intel X25-M Solid State Drive
[+ $525 ]

RAID Settings

No HDD RAID
RAID 0 - Performance
[+ $0 ]
RAID 1 - Security
[+ $0 ]

Wireless/Cam

Intel WiFi Link (5300) B/G/N & Bluetooth 2.0+ EDR & Built-in 3.0MP Camera

Sound Card

Sound Blaster Compatible 3D Audio - Included
Creative X-Fi 5.1 Surround Sound USB Sound Card
[+ $99 ]
Creative X-Fi 7.1 Xtreme Audio Notebook Express Card
[+ $119 ]

Carrying Case

Basic Black Business Case - Included
Targus Backpack (Fits up to 17")
[+ $76 ]

A/C Adapter

Full Range Auto Switching AC Adapter - Included
1 Spare 110/220V 120W Auto Switching AC Adapter
[+ $98 ]
2 Spare 110/220V 120W Auto Switching AC Adapter
[+ $183 ]

Battery

Smart Li-ion Battery (12 Cell)
Spare Smart Li-ion Battery (12 Cell)
[+ $135 ]

Microsoft Office

No Thanks
Microsoft Office 2007 Home and Student Edition - (Word/Excel/PowerPoint/OneNote)
[+ $90 ]
Microsoft Office 2007 SBE - (Word/Excel/Outlook/PowerPoint/Publisher)
[+ $225 ]
Microsoft Office 2007 Professional (Word/Excel/Outlook/PowerPoint/Publisher/Access)
[+ $330 ]

Operating System

No Operating System (Drivers and Utility Software Only)
Windows 7 Home Premium (32 & 64-Bit Editions Included)
[+ $90 ]
Windows 7 Professional (32 & 64-Bit Editions Included)
[+ $130 ]
Windows 7 Ultimate (32 & 64-Bit Editions Included)
[+ $185 ]

Warranty

Complete Care: 3 Year Labor + 1 Year Parts Warranty + Lifetime USA Tech Support
3 Year Complete Care + 1 Year FactorCare Accidental Coverage
[+ $189 ]
3 Year Complete Care + 3 Year FactorCare Accidental Coverage
[+ $399 ]
Processor

45nm Intel® Core™ 2 Duo Processor P8700 (2.53GHz) / P8800 (2.66GHz) / P8700 (2.53GHz), 3MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

45nm Intel® Core™ 2 Duo Processor P9700 (2.80GHz), 6MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

45nm Intel® Core™ 2 Duo Processor T9600 (2.80GHz) / T9900 (3.06GHz), 6MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

45nm Intel® Core™ 2 Extreme Processor X9100 (3.06GHz), 6MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

45nm Intel® Core™ 2 Quad Processor Q9000 (2.0GHz), 6MB L2 Cache / Q9100 (2.26GHz), 12MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

45nm Intel® Core™ 2 Extreme Processor QX9300 (2.53GHz), 12MB L2 Cache, 1066FSB, 478uFC-PGA, Socket P

 
Core Logic

NVIDIA® MCP79Sli

 
Memory

64-bit wide DDRIII data channel
Two 204Pin SODIMM sockets, support for DDRIII 1066/1333MHz
Expandable up to 8GB (32 bit OS editions have a memory limitation of 2.8 GB. Other hardware or application limitations may further prevent use of all installed memory. Windows Vista 64bit is required for memory configurations of 4GB and above.)

 
BIOS

4MB Flash ROM BIOS

 
Display

18.4" (16:9) Full HD (1920x1080) TFT LCD

 
Graphics Processor

Dual nVIDIA® GeForce™ GTX 280M with 1GB DDR3 Video Memory in SLI mode
Microsoft® DirectX® 10 support
MXM 3.0
HDCP supported

 
Storage

3 Detachable 2.5" 9.5mm (H) SATA Hard Disk Drives (RAID 0/1 support)
1 12.7mm (H) Optical Drive Bay, SATA Interface,
Interchangeable with Super Multi DVD±R/RW Combo drive, or Blu-ray/DVD±R/RW Combo Drive

 
Audio System

Built-in High Definition Audio Interface
3D stereo enhanced sound system
Compatible Sound-Blaster PRO™
S/PDIF Digital output
2 Built-in Microphone
5 Built-in Speakers
1 Built-in Sub-woofer
Dolby surround supported

 
Pointing Device

Integrated Touchpad with Scrolling function

 
Keyboard

Full Sized Keyboard with Numeric Key Pad & Windows Hot keys
Integrated with Hot Keys for LCD Brightness, Suspend, Panel/CRT Display, Volume Control
Eight Touch Sensor Instant keys (Color key, Camera, Bluetooth, Silent mode, WLAN, Web, Sound effect, Mute) and Touch Sensor Volume Control
Eight Unique Programmable Gaming Keys (G1~G8)

 
I/O Ports

1 DVI output Port (with CRT)
1 HDMI output Port (support HDCP)
3 USB 2.0 Ports
1 eSATA Port
1 Headphone Jack
1 Microphone Jack
1 Line-in Jack
1 S/PDIF output Jack
1 RJ-45 LAN (10/100/1000Mbps)
1 IEEE-1394a Fire Wire
1 RF-in Jack (Requires optional TV-Tuner Module)
1 CIR for TV remote controller

 
Slots

1 Express Card 34 / 54 Slot
7-in-1 Card Reader (MMC/RSMMC/MS/MS Pro/MS Duo/SD/Mini-SD)
2 MiniCard Slots for WLAN Module with PCIe interface and TV Tuner with USB interface

 
Communication

Built-in Gigabit Ethernet LAN
Bluetooth™ V2.1 module
Intel® 5300AGN 802.11a/b/g/n wireless LAN

 
Security

Kensington® Lock
Integrated Fingerprint Reader

 
Power System

1 Removable Smart Li-Polymer battery pack, 4650mAh
Full Range AC-in 100~240V, 47~63Hz, DC output: 20V, 11A 220W AC Adapter

 
Power Management

System Management Mode (SMM)
Suspend to HDD / DRAM
Full features of SMI Power Management, Doze, Sleep,
Suspend/Resume Mode

 
Physical Characteristic

12.50 LBs with Battery Pack
17.25" (w) x 11.75" (d) x 1.7" (h)

 
Other Features

Built-in 2.0M Digital Video Camera
Multi color luminous front vent, rear vent, and top cover logo.

 
Optional Modules

External USB ATSC HDTV / ANALOG TV-Tuner with Remote

 
  Specifications are subject to change without notice
General
Can I change my GPU, CPU, RAM, etc to something not on your site?
The hardware you see available on the website for each laptop model is the hardware that can fitted to that model from the factory. We'd like to offer everything for every laptop but this just isn't possible. However, you are free to upgrade to whatever compatible hardware you would like to install on your system.
Do your laptops have overheating problems?
Each laptop we offer features a highly efficient cooling system that pulls heat away from the laptop's core components and passes it outside of the laptop case. This prevents overheating, ensuring your system runs with rock-solid stability.
Do your laptops run school and office programs?
Absolutely. The rule of thumb with computers is, "if it can run games, it can run everything else". Every laptop we offer will be just as good for work as it is for play.
If I order today, when will my laptop ship?
Our standard turn-around time is 3-5 business days after receiving payment. After that, it depends on your shipping method. With next day shipping you'll get your laptop the next day – and with standard shipping your laptop will arrive after 3-6 days.
Company
Where is Factor Gaming located?
Factor Gaming is located on the eastern seaboard just outside of the nation's capital in Silver Spring, Maryland.
How can I contact Factor Gaming?
View our Company Information for business hours, phone numbers, and email addresses.
Is Factor Gaming accepting Job applications?
Factor Gaming is currently looking for highly-motivated candidates experienced in the fields of web design management and media marketing. If you are interested in joining our team, email your resume along with your contact information to sales@factorgaming.com. If your qualifications meet our selection requirements of an open position, we will contact you. Please do not send resumes more than once every 30 days.
Orders
Do you offer financing?
We, unfortunately, do not offer financing at this point.
What payment methods do you accept?
We accept Credit Cards, PayPal eChecks, Money Orders, Personal Checks, and Wire Transfers. All international orders must use a Wire Transfer for payment. Personal checks take 2-3 business days to clear. We prefer PayPal eChecks and offer a discount on eCheck orders. PayPal eChecks earn this discounted pricing because this payment method saves money by allowing us to avoid credit card processing fees.
How long do orders take to process?
It takes about 24 hours to process your configuration and the build phase takes between 3 and 5 days depending on your model. After your system is built, it undergoes a 96-hour stress test to ensure complete system stability. After it passes inspection, it is packaged and shipped to you. Final delivery time is dependent on the shipping method you chose.
Will my package be insured for shipping?
Yes, all orders are fully insured. All orders are shipped in excellent, super-safe packaging. However, in the event that your system is damaged upon arrival, you will be fully covered.
How do I cancel an order?
If you decide to cancel your order, contact us at support@factorgaming.com or 1-800-783-4187. All orders are custom-built and once they are shipped they cannot be stopped in transit. If you choose you cancel your order after your system has been shipped, you will be responsible for shipping fees.
Technical Support
Why do I only see 3GB of RAM when I ordered my system with 4GB?
You either ordered a 32-bit operating system or reverted your 64-bit operating system back to a 32-bit version on your system with 4GB of installed memory. 32-bit operating systems are physically limited to roughly 3.2GB of memory. Your RAM isn't missing or hasn't gone bad. It'll show up when you switch back to 64-bit.
My laptop will no longer boot to windows. What happened?
Make sure the power supply is fully inserted into the laptop (they can sometimes require a bit of force to push in all the way) and that the power supply is plugged in and that the outlet it is plugged into is functioning properly. If it is, check to see if the data and power cords are properly connected in the hard drive bay(s) of the laptop. If these do not solve your problem, contact Factor Support either via email (support@factorgaming.com) or by calling technical support 1-800-741-2219.
I hear sound, but my screen stays black. Is my display bad?
Probably not. Try pressing the function key [Fn] and the display source key (usually one of the F1-F12 keys) between one and three times. This will switch your graphics output from the external DVI/VGA connector to the laptop's display. If this does not resolve your issue, contact Factor Support either via email (support@factorgaming.com) or by calling technical support 1-800-741-2219.
How do I contact technical support if I experience an issue I cannot resolve?
You can email Factor Gaming's technical support at support@factorgaming.com or call technical support 1-800-741-2219. To receive the best and most efficient support, find out as much about your issue as you can and describe it as thorough as necessary.
Warranty
What does the warranty cover?
The warranty covers parts and labor for the computer system itself only. If your computer system develops an issue that cannot be resolved over the phone, Factor Gaming will cover all shipping costs (back and forth) within the first 30 days of receiving your machine. After the first 30 days, you are responsible for shipping costs to our service center.
What is your return policy?
All orders receive a 30-day no questions asked return guarantee - starting from the day your system is shipped to you. Because all orders are custom-built, you will be responsible for the cost of shipping to and from our assembly plant. All refunds paid will be made by business check.
How do I return an order?
Call us at 1-800-783-4187 or email customer support (support@factorgaming.com). Be sure to provide your order number for the most efficient service. We will provide you with an RMA number and a shipping address. Ship the system to the provided address (preferably in the original shipping packaging) and write the RMA number visibly on the outside of the box.
Upgrades
Can I upgrade my system?
Yes. Our systems are built on an open architecture, meaning you are free to upgrade nearly every component of your system with parts from any vendor. For compatibility questions, just contact support@factorgaming.com.
Can Factor Gaming upgrade my system for me?
If you would like to upgrade your machine but aren't comfortable opening your system yourself Factor Gaming can install the upgrade(s) for you for a small labor fee. Just ship your system to our facility along with the component(s) you wish installed.
$2,542.00
Sager NP9850 1-2 week Lead Time
  • 18.4" Full HD LED-Backlit Display
  • Intel Core 2 Duo P8700 (2.53GHz, 3MB)
  • 2GB DDR3 1333MHz (1 x 2GB) )
  • 2 x nVidia GTX 280M DDR3 in SLi (2 x 1GB)
  • 250GB 5400RPM (8MB cache)
  • No Second Hard Drive
  • No Third Hard Drive
  • No HDD RAID
  • Integrated Audio
  • No Operating System